Accurate Information: You must provide accurate and complete information during registration.
One Account Per Student: Each student is allowed only one active account.
Account Security: You are responsible for maintaining the confidentiality of your login credentials.
2. Ordering & Payments
Order Confirmation: All orders are subject to vendor acceptance and availability.
Payment Authorization: By placing an order, you authorize CampusEats to charge the total amount to your selected payment method.
Pricing: All prices are in Nigerian Naira (₦) and include applicable taxes.
3. Delivery & Pickup
Delivery Areas: Delivery is available only within designated campus areas.
Delivery Time: Estimated delivery times are provided by vendors and may vary.
Order Acceptance: You must be available to receive your order at the specified delivery location.
Important Notice
CampusEats acts as an intermediary platform connecting students with vendors. We are not responsible for the quality, safety, or delivery of products ordered through our platform.
4. Cancellations & Refunds
Cancellation Window: Orders can be cancelled within 5 minutes of placement without charge.
Vendor Cancellations: If a vendor cancels your order, you will receive a full refund.
Refund Processing: Refunds are processed within 3-5 business days to the original payment method.
5. Reviews & Ratings
Honest Reviews: Provide honest and fair reviews based on your actual experience.
Prohibited Content: Reviews containing offensive language, personal attacks, or false information will be removed.
Review Moderation: All reviews are subject to moderation by CampusEats administrators.
6. User Conduct
Respectful Communication: Maintain respectful communication with vendors and delivery personnel.
Prohibited Activities: Fraud, abuse, or misuse of the platform may result in account suspension.
Legal Compliance: You must comply with all applicable laws and campus regulations.
7. Privacy & Data
Data Collection: We collect necessary information to provide and improve our services.
Data Usage: Your data is used in accordance with our Privacy Policy.
Communication: By using our platform, you agree to receive service-related communications.